Returns & Exchanges

At Hello Sugarhouse, we want you to love your new style, but if something isn't quite right, we accept returns on unworn items with tags attached within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email.

• 3.
  Pack Your Items

  Securely package your items in their original packaging, ensuring all original tags and labels are still attached.

• 4.
  Drop Off and Track

  Drop your package at any authorized carrier location and keep your tracking number handy until your refund is processed.